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• Instructional Design for Employee Empowerment

  • When
    Thursday, November 06, 2025
  •  
    5:30 PM - 8:00 PM
  • Location
    Washtenaw Community College
  • Spaces left
    24
  • Registered
    6 registrants

  Register

  

  
  

  Instructional Design for Employee Empowerment: Controlling the Conversation with Difficult Customers

  with speaker Erin Higgenbotham, ATD Master Instructional Designer

  Thursday Nov. 6th, 5:30 - 8:00 PM

  at Washtenaw Community College

  When employees face angry or abusive customers, they cannot do their job. Proper educational training support and policy change needs to be made to support employees. In this session, you will learn how Design Thinking influenced the creation of a new program that promoted employee empowerment when engaging angry or abusive customers.
  

  Join us for dinner and learn how to:

  • Apply a design thinking approach when creating advisor empowerment programs.
  • Develop creative activities to support active employee learning.
  • Implement an evaluation plan to measure the success of your new program.

  Agenda:

  5:30-6:15 Welcome and dinner (included with registration)

  6:15-6:30 Welcome and opening remarks

  6:30-7:30 Workshop

  7:30-7:45 Q&A and Closing remarks

  Location Details:

  Washtenaw Community College - Morris Lawrence Building

  Community Meeting Room ML 101

  4800 E Huron River Dr, Ann Arbor, MI 48105

  
  

  Registration Details: Ticket includes Dinner

  • Ann Arbor Chapter Members: Advanced Registration $25 by Thursday 10/16/25, Regular Registration $35 beginning Friday 10/17/25
  • Other ATD Chapters: Advanced Registration $35 by Thursday 10/16/25, Regular Registration $45 beginning Friday 10/17/25
  • Student Members: $15
  • Non-Members/Guests: $45

  Please register by Wed. Nov 5th. All attendees (including guests) must register in advance so we can make final preparations.

  
  

  Cancellations & Refunds:

  Refund requests will be accepted in writing when emailed to finance@a2atd.org up to 5 pm the Friday before the event. Additional information is sent in the registration email. 

  
  

  About Our Speaker: Erin Higgenbotham

  Erin is an Customer Experience (CX) Instructional Designer at General Motors, where she creates learning experiences for new hire onboarding and Enterprise initiatives. Prior to General Motors, she was an HR Learning Specialist at Domino's Pizza in Ann Arbor, and an Instructional Designer at Honda of America Manufacturing within the Technical Development Center in Ohio.
  

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• November Coffee Chat (In-Person)

  • When
    Wednesday, November 12, 2025
  •  
    8:30 AM - 9:25 AM
  • Location
    Sweetwaters Coffee and Tea
  • Spaces left
    25
  • Registered
    5 registrants

  Register

  

  
  

  
  

  In-Person Coffee Chat: Connect and Grow with Us!

  Wednesday Nov. 12th, 8:30 - 9:25 AM

  Hosted by: Chris Dotson

  Sweetwaters Coffee and Tea
  3393 Plymouth Rd, Ann Arbor, MI 48105

  
  Join us for a warm and welcoming coffee chat—an excellent opportunity for our members to connect and share in an informal setting! Whether you're a seasoned member or new to our community, this is the perfect chance to foster connections and learn more about what we have to offer.
  
  Meet your board, mingle with fellow TD professionals, and dive into meaningful conversations. This month, we’ll reflect on insights from our recent event and explore key takeaways applicable to our work and professional growth. Bring your ideas, celebrate successes, and seek support for challenges!

  
  

  Agenda:

  8:30 - 8:35 AM | Welcome & Grab Your Coffee
  8:35 - 9:20 AM | Discussion
  9:20 - 9:25 AM | Meeting Close
  

  
  Registration Details:

  • Ann Arbor Chapter Members: Free
  • Other ATD Chapter Members:Free
  • Student Members: Free
  • Non-Members/Guests: $10

  Please register in advance so we can make final preparations.

  Cancellations & Refunds:

  Refund requests will be accepted in writing when emailed to finance@a2atd.org up to 24 hours before the event start time. Additional information is sent in the registration email.  

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• L&D’s Role in the AI Transformation

  • When
    Thursday, December 04, 2025
  •  
    6:00 PM - 7:30 PM
  • Location
    Virtual
  • Spaces left
    27
  • Registered
    3 registrants

  Register

  

  
  

  
  

  
  

  L&D’s Role in the AI Transformation with Megan Torrance

  Thursday, December 04, 2025, 6:00 PM - 7:30 PM

  Virtual via Zoom

  
  

  Artificial intelligence (AI) is transforming Learning & Development, yet many organizations struggle to move from experimentation to real adoption. The challenge isn’t just the technology, it’s ensuring that L&D professionals are prepared, confident, and equipped to use AI effectively in their work.

  This practical, action-focused session will explore how L&D teams can successfully adopt AI, focusing on real strategies that drive momentum and build AI confidence within organizations. We’ll go beyond the hype & the prompts and look at the AI Impact Zones for L&D, identifying where AI is already changing content development, learner experiences, and workforce transformation.

  
  

  Learning Objectives:

  • Distinguish among the AI Impact Zones for L&D – Explore how AI is reshaping content creation, learning experiences, and workplace processes.
  • Identify organizational and cultural barriers – Discover the key blockers that slow AI adoption and how to navigate them.
  • Explore actionable strategies – Learn how teams are building AI literacy, encouraging experimentation, and fostering a culture of AI-driven learning.
  • Apply change management techniques – Set realistic expectations and create engagement strategies that help AI adoption stick.

  Agenda:

  6:00 - 6:10 PM Welcome & Introductions

  6:10 - 7:10 PM Presentation

  7:10 - 7:30 PM Learning Wrap-Up & Meeting Close

  Registration Details:

  • Ann Arbor Chapter Members: $10
  • Other ATD Chapters: $10
  • Student Members: $5
  • Non-Members/Guests: $15

  
  

  The instructions to join the Zoom webinar will be included in the registration confirmation email and in the email the morning of the event.

  
  

  Cancellations & Refunds:

  Refund requests will be accepted in writing when emailed to finance@a2atd.org up to 24 hours before the event start time. Additional information is sent in the registration email. 

  
  

  About our Speaker:

  Megan Torrance is the CEO and founder of TorranceLearning, where she leads a team of learning experience designers & engineers in reimagining workplace learning. Her firm has served Fortune 1000 companies, major research universities, global professional associations, and federal agencies for over two decades. Megan brings a strategic vision that helps TorranceLearning bridge vision with execution—delivering innovative, data-informed, and learner-centered solutions. 

   

  Megan is the author of Agile for Instructional Designers, Data & Analytics for Instructional Designers, Making Sense of xAPI and the upcoming book, The AI Implementation Guide for L&D. She has facilitated at eCornell in women’s executive leadership, team dynamics and power relationships.

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